Cookie & Tracking Policy
Last updated: 10 October 2026
This Cookie & Tracking Policy explains how Infinity Professional Group (Pty) Ltd, trading as Mediceuticals South Africa, uses cookies and similar tracking technologies on www.mediceuticals.co.za (the "Site"), and should be read together with our Privacy Policy.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow a site to recognise your device, remember your preferences, and collect information about how the site is used. We also use similar technologies such as pixels and local storage, which we refer to collectively as "cookies" in this policy.
Categories of cookies we use
| Category | Purpose | Examples on this Site |
|---|---|---|
| Strictly necessary / essential | Required for the Site and checkout to function, including your shopping cart, security, and load balancing. These cannot be switched off. | Shopify platform cookies (cart, session, checkout, security/CSRF protection) |
| Functionality | Remember choices you make (such as currency or previously viewed products) to improve your experience. | Shopify and app-provided functionality cookies |
| Analytics and performance | Help us understand how visitors use the Site so we can improve it. | Google Analytics (via our Google & YouTube sales channel), Shopify analytics |
| Personalisation / quiz | Support the Medi Quiz experience and remember your quiz session and results. | Tangent AI quiz cookies |
| Marketing and advertising | Used to measure and improve the performance of our advertising, and to show you relevant ads on other platforms. | Google Ads / remarketing tags. Meta (Facebook and Instagram) Pixel and Conversions API. |
| Email marketing | Track engagement with, and the effectiveness of, our marketing emails and SMS, where you have subscribed. | Mailchimp tracking |
The specific cookies and similar technologies set on this Site, and how long they last, are determined by the providers listed above (Shopify, Google, Meta, Mailchimp and the apps installed on our store) and can change when those providers update their tools. For details, see the providers' own policies: Shopify (https://www.shopify.com/legal/cookies), Google (https://policies.google.com/technologies/cookies) and Meta (https://www.facebook.com/privacy/policies/cookies). We will add a table of individual cookie names, providers and expiry periods once we have verified them on the live Site.
Your choices
Most browsers let you block or delete cookies through their settings. Blocking essential cookies may prevent parts of the Site, including checkout, from working correctly. Where our cookie banner or consent tool offers you a choice over non-essential cookies, your selection will be respected. You can also opt out of interest-based advertising through your Google Ads Settings and, where applicable, Meta's ad preferences.
Changes to this policy
We may update this Cookie & Tracking Policy from time to time as our use of cookies and tracking technologies changes. Please check back periodically.
Contact us
Infinity Professional Group (Pty) Ltd t/a Mediceuticals South Africa
82 Montagu Street, Mossel Bay, Western Cape, 6500, South Africa
Telephone: 082 876 9992
Email: info@infinitycollection.co.za